Ensuring the **CrowdStrike Falcon Sensor** is running properly on your endpoints is essential for maintaining security. This guide provides **simple verification steps** for Windows, macOS, and Linux to confirm that the sensor is **installed, active, and communicating with the CrowdStrike Falcon Console**.
---Checking the Falcon Sensor on Windows
Method 1: Verify via Command Prompt
- - Open Command Prompt by pressing **Win + R**, typing
cmd, and pressing **Enter**.
- Type sc query csagent and press **Enter**.
- If the **STATE** shows RUNNING, the Falcon Sensor is active. If it is **STOPPED**, start it by typing net start csagent and pressing **Enter**.- - Open **Control Panel** and go to **Programs and Features**.
- Look for **CrowdStrike Falcon Sensor** in the installed programs list.
- If it is listed, the sensor is installed.
- - Log into the **CrowdStrike Falcon Console** at: [https://falcon.crowdstrike.com](https://falcon.crowdstrike.com/) or [https://falcon.us-2.crowdstrike.com/](https://falcon.us-2.crowdstrike.com/) (Varies by tenant).
- Click **Hosts** > **Host Management**.
- Search for the **computer name**.
- If the device appears and shows as **Connected**, the sensor is functioning properly.
Checking the Falcon Sensor on macOS
Method 1: Verify via Terminal
- - Open **Terminal** (
Command + Space, type “Terminal”, and press **Enter**).
- Type sudo /Applications/Falcon.app/Contents/Resources/falconctl stats and press **Enter**.
- Look for the message **“Sensor operational: true”**.
- If the sensor is not running, restart it by typing sudo launchctl load /Library/LaunchDaemons/com.crowdstrike.falcon.Agent.plist and pressing **Enter**.- - Open **System Settings** (or **System Preferences** on older macOS versions).
- Go to **Privacy & Security** > **Full Disk Access**.
- Ensure **CrowdStrike Falcon Sensor** has the required permissions.
- - Log into the **Falcon Console** at [https://falcon.crowdstrike.com](https://falcon.crowdstrike.com/).
- Click **Hosts** > **Host Management**.
- Search for your Mac’s **hostname** or **serial number**.
- If the device appears as **Connected**, the Falcon Sensor is working.
Checking the Falcon Sensor on Linux
Method 1: Verify the Sensor Service
- - Open **Terminal**.
- Type
sudo systemctl status falcon-sensor and press **Enter**.
- If the output shows **Active (running)**, the sensor is operational.
- If the sensor is not running, start it by typing sudo systemctl start falcon-sensor and pressing **Enter**.- - Open **Terminal**.
- Type
sudo falconctl stats and press **Enter**.
- Look for the message **“Sensor operational: true”**.- - Log into the **Falcon Console** at [https://falcon.crowdstrike.com](https://falcon.crowdstrike.com/).
- Click **Hosts** > **Host Management**.
- Search for the **hostname or IP address** of your Linux machine.
- If the device appears as **Connected**, the Falcon Sensor is working properly.
Troubleshooting Sensor Issues
1. Sensor is Installed but Not Running
- Restart the system and run the verification steps again.
- Check Windows Services, macOS System Extensions, or Linux systemctl logs to ensure the service is not blocked.
2. Sensor Not Reporting to the Falcon Console
- Ensure the endpoint has an active internet connection.
- Type
ping ts01-b.cloudsink.netin Command Prompt or Terminal and check if it responds. If the ping fails, check firewall or proxy settings.
3. Service Fails to Start
- On Windows, type
net start csagentin Command Prompt. - On macOS, type
sudo launchctl load /Library/LaunchDaemons/com.crowdstrike.falcon.Agent.plistin Terminal. - On Linux, type
sudo systemctl restart falcon-sensorin Terminal.