Email aliases are a handy feature in Google Workspace that allows users to receive emails at different addresses while managing them from a single account. This guide will walk you through the process of configuring email aliases for a user in Google Workspace, enabling them to handle various roles or tasks efficiently from one mailbox.
Requirements:
- Admin access to the Google Admin Console.
- A user account in Google Workspace for which you want to set up aliases.
Step-by-Step Guide:
Step 1: Log into the Google Admin Console
- Open your web browser and navigate to https://admin.google.com.
- Enter your administrator credentials to access the dashboard.
Step 2: Access User Accounts
- From the Admin Console home page, click on Users to open the list of user accounts.
Step 3: Select the User
- Find the user for whom you want to configure an email alias. You can use the search bar to quickly locate the user.
- Click on the user’s name to access their account details.
Step 4: Add an Email Alias
- In the user’s profile page, locate the section labeled User information or similar.
- Click on Email aliases. You might need to click on a pencil icon or Edit to modify this section.
- Click on + Add an alias and type the new alias you want to associate with this user’s account. An alias must be unique within your domain and not currently in use as a primary email address.
- For example, if the user’s primary email is [email protected], you could add an alias like [email protected].
Step 5: Save Changes
- After adding the desired aliases, make sure to click Save at the bottom of the settings page to apply the changes.
- It may take a few minutes for the changes to propagate across Google Workspace services.
Step 6: Verify the Alias
- Send a test email to the new alias to ensure it is correctly forwarding to the user’s primary inbox.
- Inform the user about their new alias and instruct them on how to send emails from the alias if necessary.
Frequently Asked Questions
Find answers to common questions
If an email alias is bouncing back after deletion, it means the alias no longer exists, and emails sent to it will not be received. To resolve this, you can recreate the alias immediately if no other user or group has claimed it. Check your organization's records to confirm the alias wasn't miscommunicated to stakeholders. If you intend to transition users to a new alias, consider temporarily setting up an auto-reply on the original user's account to notify senders of the change before deleting the alias.
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