SMS Consent & Communication Policy
Last updated: December 3, 2025
Thank you for visiting this page. This policy explains how and when we collect consent to send text (SMS) messages to our customers.
How You Give Consent
By providing your mobile phone number through any of the methods below, you give explicit permission for us to send you SMS messages related to your account, services, or requested notifications:
Providing your phone number during account signup or service inquiry
When you enter your phone number in our online forms, checkout pages, or account settings, you agree to receive text messages related to your inquiry or service.
Requesting updates, reminders, or notifications
If you ask to receive notifications—such as appointment reminders, updates, or voicemail alerts—you consent to us sending those messages to the number you provide.
Contacting us by phone and verbally requesting SMS notifications
When you call our support team and verbally request to receive text notifications, this verbal approval serves as consent.
Replying to one of our messages with a keyword confirming consent
If you reply with an opt-in keyword such as "YES", "START", or "SUBSCRIBE", this confirms your consent to receive future messages.
What Types of Messages You May Receive
We send only communication relevant to your service, including (but not limited to):
- Customer support updates
- Notifications about events like missed calls or new voicemails
- Service-related reminders or alerts
- Important updates about your account or service status
We do not send marketing or promotional text messages without separate, explicit opt-in.
Message Frequency
Message frequency varies based on your interactions—typically low volume and only when needed (e.g., when you receive a voicemail).
Your Privacy
We value your privacy. Your phone number is used solely for communication related to your interaction with our services.
We do not sell or share your phone number with third-party marketers.
For more information about how we handle your personal information, please see our Privacy Policy.
How to Opt Out
You can stop receiving messages at any time by replying:
STOP, UNSUBSCRIBE, or CANCEL
Once received, we will confirm your opt-out and you will no longer receive SMS messages.
Getting Help
If you need assistance or wish to update your preferences, contact us at: