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Call2Teams

Call2Teams

Microsoft Teams voice integration and cloud PBX

Key Features

Direct Routing Enabler

Combines Microsoft Teams features with full PBX functionality, enabling external calling through Teams while leveraging existing telephony infrastructure.

Trunks Integration

Bring existing phone service provider numbers and minutes into Teams without changing carriers, preserving telephony investments while enabling Teams calling.

Multi-PBX Support

Integrates with 30+ PBX networks and trunk systems simultaneously, enabling unified Teams calling across complex multi-vendor telephony environments.

TruState Technology

Unique reliability technology ensures consistent call quality and availability across the global platform for enterprise-grade communications.

AutoSync

Automated user provisioning synchronizes Microsoft 365 user data with Call2Teams configuration, reducing manual setup and ensuring consistency.

Zero Touch Provisioning

Rapid deployment capability enables fast Teams voice enablement without complex configuration or extensive technical expertise.

24/7 Global Support

World-class follow-the-sun support provides continuous availability with customer success teams guiding deployment and optimization.

Available Plans

Compare Plans

Go

Native Teams experience with transfer to PSTN, contact and call history management without additional per-user licenses.

Per user/month

PBX

Premier cloud service for connecting Microsoft 365 Teams users to company phone systems.

Per user/year

Trunks

Enable Microsoft Teams native PBX capabilities with existing phone service providers via SIP trunks.

Per trunk/month

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Why Get Call2Teams Through Inventive HQ?

  • Authorized partner with direct vendor relationships
  • Expert deployment and configuration assistance
  • Ongoing support and account management
  • Competitive pricing and flexible billing options

Ideal For

Enterprise Teams Migration

Enable large organizations to consolidate communications into Microsoft Teams while preserving existing phone numbers, carrier relationships, and PBX investments.

Multi-Site Standardization

Unify calling across multiple locations with different PBX systems under a single Teams-based communications experience with centralized management.

Service Provider Offering

Enable UC providers and resellers to offer Teams voice enablement as a managed service, creating recurring revenue from Microsoft-focused clients.

Carrier Extension

Allow telecommunications providers to extend their existing trunk and number services into Microsoft Teams without losing customer relationships.

Rapid Teams Deployment

Deploy Teams voice capabilities quickly using Zero Touch Provisioning and AutoSync for organizations with tight migration timelines.

Frequently Asked Questions

Microsoft Calling Plans is a fully integrated cloud solution where Microsoft serves as your PSTN operator, providing phone numbers and calling minutes directly. Call2Teams is an alternative approach that enables Teams voice by connecting your existing phone system or carrier services to Teams through Direct Routing. This allows organizations to preserve existing phone numbers, carrier contracts, and telephony investments while gaining the benefits of Teams as a calling interface. Call2Teams is particularly valuable for organizations with complex telephony environments, preferred carrier relationships, or requirements that Microsoft Calling Plans doesn't address.

About Call2Teams

Call2Teams is the leading solution for UC providers, resellers, and distributors looking to voice-enable Microsoft Teams through native integration. Developed by Dstny, Call2Teams bridges Microsoft Teams with existing phone systems or SIP trunks, enabling organizations to make and receive external phone calls directly within the Teams interface without requiring Microsoft Calling Plans or complex Direct Routing configurations.

The platform offers two primary deployment options. The Direct Routing enabler combines Microsoft Teams features with full PBX functionality, allowing organizations to leverage their existing telephony investments while extending calling capabilities to Teams users. The Trunks solution brings existing phone service provider numbers and minutes into Teams, enabling voice-enabled collaboration without changing carriers.

Call2Teams is designed for exceptional interoperability, supporting integration with over 30 PBX networks and 30+ trunk systems. For organizations using multiple PBX systems, Call2Teams can operate with all of them simultaneously, performing single platform configuration across multiple regions. This flexibility makes it ideal for enterprises with complex or distributed telephony environments seeking to standardize on Teams.

Unique features include TruState technology for enhanced reliability, AutoSync for automated user provisioning, and Zero Touch Provisioning for rapid deployment. The platform delivers certified, global, high-availability service with proactive product development backed by world-class 24/7 follow-the-sun support.

Trusted by hundreds of providers to empower millions of users worldwide, Call2Teams has established itself as the preferred choice for telecommunications providers, managed service providers, and enterprises seeking the fastest path to Teams voice enablement. The partner model includes dedicated customer success teams who guide organizations through setup, configuration, and ongoing optimization, ensuring successful deployments regardless of existing telephony complexity.

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Let our experts help you deploy and configure Call2Teams for your organization.

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