Dropsuite

Dropsuite is a cloud-native backup and archiving platform that became part of NinjaOne on June 2, 2025, giving managed service providers (MSPs) and internal IT teams a single console that unifies SaaS, server, and endpoint data protection workflows without disrupting existing subscriptions, logins, or support paths; its roadmap now aligns with NinjaOne's automation focus, so administrators can deliver backup, archiving, and recovery outcomes alongside endpoint management tasks while retaining Dropsuite's specialist engineering and partner ecosystem. The combined company now extends NinjaOne's reach across more than 24,000 customers in 130+ countries, pairing RMM-grade automation with Dropsuite's SaaS-specific expertise for resilient service delivery. citeturn1search5turn1search3

At its core, Dropsuite automates immutable backups for Microsoft 365, Google Workspace, Microsoft Entra ID, and QuickBooks Online, offering unlimited storage and retention on a per-mailbox model plus point-in-time restores for Exchange, OneDrive, SharePoint, Teams, Gmail, Drives, calendars, contacts, and tasks; advanced search across more than twenty criteria, mailbox-level migrations, and file or attachment management help SMBs meet operational recovery objectives without specialist staffing. Its Dropsuite Backup Only tier remains the go-to for small and midsize businesses, bundling user access controls, reporting insights, and click-button restores so partners can sell predictable protection without per-gigabyte surprises. citeturn1search1turn1search10

Recent releases sharpen Microsoft 365 protection with sub-calendar coverage, unlimited contact versioning, and OneDrive backups that can run three times per day, while new Entra service principal capture and Intune backup close gaps around device policies, BitLocker recovery keys, and conditional access, so identity-centric safeguards allow MSPs to rewind misconfigurations just as easily as emails and reduce downtime caused by accidental policy edits or targeted attacks. citeturn1search7turn1search6turn1search4

Dropsuite's Backup Plus Archiving provides agentless journaling, legal hold, customizable retention, audit trails, and role-based access controls that satisfy regulatory requirements in finance, healthcare, and professional services; advanced eDiscovery with seventeen filtering attributes and taggable audit reviews reduces investigation time during litigation or audits. Multi-tenant architecture, downloadable Backup Summary Reports, and portal-level dashboards scoped by group give partners granular visibility into coverage, usage, and remediation steps for each customer organization. citeturn1search1turn1search9turn1search3

Security-by-design principles such as TLS 1.2 transport, AES-256 encryption at rest, multi-factor authentication, and continuous infrastructure monitoring are layered on top of automated compliance workflows, ensuring data remains private even as it transits global data centers, so SMB administrators can prove resiliency against ransomware, accidental deletion, and evolving SaaS risk without building their own backup stack. citeturn1search11turn1search4