Microsoft Partner Center is the unified portal for managing your Microsoft partnership. Whether you're a Cloud Solution Provider (CSP), managed service provider, or software vendor, Partner Center provides access to programs, benefits, customer management, and marketplace tools.
Getting Started with Partner Center
Access Partner Center
- Go to partner.microsoft.com/dashboard
- Sign in with your work account (must be a Global Admin)
- Complete your organization profile if prompted
Key Areas in Partner Center
| Section | Purpose |
|---|---|
| Home | Dashboard overview, notifications, quick actions |
| Customers | Manage customer relationships and subscriptions |
| Benefits | Access MPN benefits, product keys, cloud credits |
| Marketplace | Publish and manage your offers |
| Insights | Analytics on customer usage and partner performance |
| Referrals | Co-sell opportunities and leads |
Enrolling in CSP (Cloud Solution Provider)
CSP lets you sell Microsoft cloud services directly to customers.
- Go to Account Settings > Programs
- Find Cloud Solution Provider and click Get Started
- Choose your model:
Model Best For Requirements Direct-bill Large partners with support infrastructure $300K+ annual revenue, 24/7 support capability Indirect reseller Most partners, SMB-focused Work with a distributor, no revenue threshold - Complete the enrollment form and agreement
- Start transacting once approved
Managing Customers
Add a New Customer
- Go to Customers > Add customer
- Enter organization details:
- Company name
- Primary domain
- Contact information
- Send the reseller relationship invitation
- Customer accepts via email link
- Manage their subscriptions and provide admin access
Provision Subscriptions
- Select a customer from your list
- Click Add subscription
- Choose product (Microsoft 365, Azure, Dynamics, etc.)
- Select quantity and billing frequency
- Confirm the order
Accessing MPN Benefits
- Go to Benefits in the left navigation
- Select MPN Benefits
- Browse available benefits:
- Product licenses: Internal use software
- Technical benefits: Support incidents, advisory hours
- Cloud credits: Azure credits for development
- Visual Studio subscriptions: For your developers
- Click Activate on benefits you want to use
Solutions Partner Designations
Microsoft replaced legacy competencies with Solutions Partner designations:
- Data & AI
- Digital & App Innovation
- Infrastructure
- Modern Work
- Security
- Business Applications
Earn designations based on your Partner Capability Score measuring:
- Performance: Customer adds and revenue growth
- Skilling: Certified professionals
- Customer success: Usage and deployment metrics
Publishing to Marketplace
If you have your own solution to sell:
- Go to Marketplace > Overview
- Click New offer
- Select offer type (SaaS, Azure app, etc.)
- Complete offer setup:
- Offer details and description
- Pricing and plans
- Technical configuration
- Marketing materials
- Submit for certification
- Publish once approved
Common Tasks Quick Reference
| Task | Location |
|---|---|
| Add user accounts | Account Settings > User management |
| View invoices | Billing > Billing history |
| Access support | Help + Support > New request |
| Update company profile | Account Settings > Organization profile |
| View incentives | Incentives > Overview |