How to Update Microsoft Teams (Desktop, Web, and Mobile)

Microsoft Teams updates automatically by default, but you may need to manually check for updates or troubleshoot issues. This guide covers updating Teams across all platforms including the new Teams app.

Update Teams on Windows (New Teams)

The new Teams app updates automatically. To manually check:

1. Click the three dots (···) next to your profile picture
2. Select Settings
3. Click About Teams
4. Teams checks for updates automatically
5. If an update is available, it downloads in the background
6. Restart Teams to apply the update

Alternative method:

1. Click the three dots (···) menu
2. Select Check for updates
3. Wait for the update check to complete

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Update Classic Teams on Windows

If you're still using classic Teams:

1. Click your profile picture
2. Select Check for updates
3. Teams downloads any available updates
4. A banner appears when the update is ready
5. Click Refresh to apply

Switch to New Teams

1. Look for the Try the new Teams toggle (top-left)
2. Click to switch to the new app
3. Your data migrates automatically

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Update Teams on Mac

New Teams (WebView2)

1. Click the three dots (···) menu
2. Select Check for updates
3. Updates download automatically
4. Restart Teams when prompted

Classic Teams

1. Click your profile picture
2. Select Check for updates
3. Click Refresh when update is ready

Mac App Store Version

1. Open the App Store
2. Click Updates
3. Find Microsoft Teams and click Update

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Update Teams Mobile Apps

iOS (iPhone/iPad)

1. Open the App Store
2. Tap your profile icon (top right)
3. Scroll to find Microsoft Teams
4. Tap Update

Android

1. Open Google Play Store
2. Tap your profile icon
3. Select Manage apps & device
4. Tap Updates available
5. Find Teams and tap Update

Tip: Enable automatic app updates in your device settings to always have the latest Teams version.

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Teams on the Web

Teams web app (teams.microsoft.com) updates automatically—no action required. Microsoft deploys updates server-side.

For best experience:

• Use Microsoft Edge or Google Chrome
• Keep your browser updated
• Clear browser cache if experiencing issues

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Check Your Teams Version

Platform	How to Check
Windows/Mac (New)	··· menu > Settings > About Teams
Windows/Mac (Classic)	Profile picture > About > Version
iOS	Profile > Settings > About > Version
Android	Profile > Settings > About > Version

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Troubleshooting Update Issues

Teams Won't Update

1. Restart Teams: Right-click the Teams icon in system tray > Quit, then reopen
2. Sign out and back in: Profile > Sign out, then sign in again
3. Clear Teams cache:
   • Close Teams completely
   • Press Win + R, type %appdata%\Microsoft\Teams
   • Delete the contents of this folder
   • Restart Teams

New Teams Cache Location

For new Teams, clear cache at:

• Windows: %localappdata%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache
• Mac: ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams

Update Blocked by Organization

If your organization manages Teams updates:

• Contact your IT administrator
• Updates may be deployed through Intune or SCCM
• Your organization controls update timing for stability

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New Teams vs Classic Teams

Feature	New Teams	Classic Teams
Performance	2x faster launch	Slower startup
Memory usage	50% less RAM	Higher memory use
Technology	WebView2 (Edge)	Electron
Multi-account	Easy switching	Limited support
Support	Active development	End of life 2024

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Reinstall Teams (Last Resort)

If updates consistently fail:

1. Uninstall Teams from Settings > Apps
2. Delete remaining folders:
   • %appdata%\Microsoft\Teams
   • %localappdata%\Microsoft\Teams
3. Download fresh installer from teams.microsoft.com/downloads
4. Install and sign in

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