SOC 2

SOC 2 compliance demonstrates that SaaS providers and service organizations have implemented appropriate controls to protect customer data based on AICPA Trust Services Criteria.

Why it matters

• Enterprise customers require SOC 2 compliance before signing contracts.
• Validates security controls and operational practices to third parties.
• Type II reports provide evidence of controls operating effectively over time.
• Competitive differentiator for service providers in security-conscious industries.
• Reduces security due diligence burden for prospects and customers.

Key requirements

• Security: Protection against unauthorized access (required for all reports).
• Availability: System uptime and operational performance commitments.
• Processing Integrity: System processing is complete, valid, accurate, and authorized.
• Confidentiality: Protection of confidential information beyond personal data.
• Privacy: Collection, use, retention, and disclosure of personal information.

SOC 2 Type I vs Type II

• Type I: Point-in-time assessment of control design effectiveness.
• Type II: 6-12 month evaluation of operating effectiveness over time.
• Type II provides stronger assurance but requires sustained compliance.

Implementation roadmap

• Define scope and applicable Trust Services Criteria.
• Conduct gap assessment against control objectives.
• Implement missing controls and document policies/procedures.
• Monitor and test controls for 6-12 months (Type II).
• Engage independent auditor for examination.
• Receive and distribute SOC 2 report to customers.